5 Replies Latest reply on Feb 14, 2018 1:13 PM by Sanket Mhatre

    Regarding DWP Catalog 3.5 Upgrade

    Sanket Mhatre

      Hi,

       

      We have upgraded  single server SB from 3.4 to 3.5. Installation shown as success, However in the MyIT we can't see any services. We can see banners in MyIT. In SB entitle by user section, I can NOT see any single service against any user, however under services of SB, I can see services as usual.

       

      On refresh of MyIT, in bundle, I can see below errors: .. Any suggestions?

       

              at java.lang.reflect.Method.invoke(Method.java:498) ~[na:1.8.0_111]

              at com.bmc.myservice.common.util.SrvInterceptor.invoke(SrvInterceptor.java:28) [com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

              ... 28 common frames omitted

      Caused by: com.bmc.arsys.domain.etc.ARException: ERROR (302): Entry does not exist in database; Historic Process Context:AGGAAFWIHRRSSAOYMRHFOXQ4SGBP1E

              at com.bmc.arsys.server.domain.service.impl.EntryServiceImpl.getEntryByGUID(EntryServiceImpl.java:652) ~[na:na]

              at com.bmc.arsys.server.rx.services.process.runtime.EntryServiceWrapper.getEntry(EntryServiceWrapper.java:206) ~[na:na]

              ... 54 common frames omitted

      02-12 23:25:21.468 TRACE com.bmc.myservice.common.util.SrvInterceptor Took 65 ms to execute com.bmc.myservice.process.ProcessSrvImpl.findProcessInstance

      02-12 23:25:21.475 TRACE com.bmc.myservice.common.util.SrvInterceptor Took 7 ms to execute com.bmc.myservice.process.ProcessSrvImpl.getProcessDefinitionByName

      02-12 23:25:21.481 TRACE com.bmc.myservice.common.util.SrvInterceptor Took 6 ms to execute com.bmc.myservice.process.ProcessSrvImpl.findProcessInstance

      02-12 23:25:21.485 DEBUG com.bmc.myservice.servicerequest.ServiceRequestSrvImpl ignoring failure to retrieve process instance "myit-sb:PPM Access New/IDGAAFWIHRRSSAOYMQZOOYMQZOBOOR" for service request 3199

      com.bmc.myservice.common.util.exception.MyServiceNotFoundException: [ERROR (302): Entry does not exist in database; Historic Process Context:AGGAAFWIHRRSSAOYMQZOOXQ4KPBOOQ]

              at com.bmc.myservice.common.util.exception.MyServiceExceptionUtils.rethrowRxException(MyServiceExceptionUtils.java:31) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

              at com.bmc.myservice.common.util.SrvInterceptor.invoke(SrvInterceptor.java:32) [com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

              at com.sun.proxy.$Proxy246.findProcessInstance(Unknown Source) ~[na:na]

              at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.findProcessInstance(ServiceRequestSrvImpl.java:1052) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

       

      Hugh Fairfield any thoughts?

        • 1. Re: Regarding DWP Catalog 3.5 Upgrade
          John Gallagher

          Hello Sanket Mhatre

           

          Been a while !

           

          It seems unusual you can see Banners but you can't see Services. If you enable "full catalog view" does it make any difference ? Also, have you also upgraded your MyIT system to 3.5 as well ? The UX debug would be helpful to understand more.

           

          Regards,

          John

          • 2. Re: Regarding DWP Catalog 3.5 Upgrade
            Sanket Mhatre

            Hi John,

             

            Thanks for your response. Yes, full catalog view doesn't help. Basically,

            in Service broker, if we try to search services entitled for user.. it

            shows nothing.. and sort of errors in bundle log.. as I pasted in the

            post.

             

            We have rolled back the database.. but would attempt again soon. Perhaps,

            again would land up in similar issue.

             

            Thanks,

            Sanket

            =====

            • 3. Re: Regarding DWP Catalog 3.5 Upgrade
              John Gallagher

              Ok Sanket,

               

              If you happen to encounter the problem again it would be good to check the UX debug.

               

              Regards,

              John

              • 4. Re: Regarding DWP Catalog 3.5 Upgrade
                Hugh Fairfield

                Hi Sanket,

                Can you share the whole exception? It seems to be cropped.

                 

                thx!

                 

                Hugh

                • 5. Re: Regarding DWP Catalog 3.5 Upgrade
                  Sanket Mhatre

                  Here it is.. BMC Communities moderator might complaint about pasting such logs on posts

                   

                  02-12 21:55:28.723 DEBUG com.bmc.myservice.servicerequest.ServiceRequestSrvImpl ignoring failure to retrieve process instance "myit-sb:XXXXXXXX/IDGAAFWIHRRSSAPCPAN3PCPAN3DWUP" for service request 7190

                  com.bmc.myservice.common.util.exception.MyServiceException: [ERROR (909): The process does not exist on the server.; Process Definition Name: <myit-sb:XXXXXXXX> process Instance ID: <IDGAAFWIHRRSSAPCPAN3PCPAN3DWUP>]

                          at com.bmc.myservice.common.util.exception.MyServiceExceptionUtils.rethrowRxException(MyServiceExceptionUtils.java:39) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.util.SrvInterceptor.invoke(SrvInterceptor.java:32) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.sun.proxy.$Proxy246.findProcessInstance(Unknown Source) ~[na:na]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.findProcessInstance(ServiceRequestSrvImpl.java:1052) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.findProcessInstanceExaminer(ServiceRequestSrvImpl.java:1449) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.lambda$11(ServiceRequestSrvImpl.java:1284) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.google.common.base.Predicate.test(Predicate.java:80) ~[guava-23.0.jar:na]

                          at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) ~[na:1.8.0_111]

                          at java.util.LinkedList$LLSpliterator.forEachRemaining(LinkedList.java:1235) ~[na:1.8.0_111]

                          at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481) ~[na:1.8.0_111]

                          at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471) ~[na:1.8.0_111]

                          at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) ~[na:1.8.0_111]

                          at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[na:1.8.0_111]

                          at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499) ~[na:1.8.0_111]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl$Batch.filter(ServiceRequestSrvImpl.java:1515) ~[com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.refreshServiceRequestStatus(ServiceRequestSrvImpl.java:1282) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.refreshServiceRequestStatuses(ServiceRequestSrvImpl.java:1479) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:1.8.0_111]

                          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[na:1.8.0_111]

                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.8.0_111]

                                                              

                    at com.bmc.myservice.common.util.SrvInterceptor.invoke(SrvInterceptor.java:28) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.sun.proxy.$Proxy263.refreshServiceRequestStatuses(Unknown Source) ~[na:na]

                          at com.bmc.myservice.servicerequest.ServiceRequestPoller.execute(ServiceRequestPoller.java:24) ~[com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundJobSrvImpl.execute(BackgroundJobSrvImpl.java:83) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundJobSrvImpl.execute(BackgroundJobSrvImpl.java:116) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundJobSrvImpl.lambda$0(BackgroundJobSrvImpl.java:62) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundTaskUtils$4.call(BackgroundTaskUtils.java:186) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundTaskUtils$3.call(BackgroundTaskUtils.java:154) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[na:1.8.0_111]

                          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) ~[na:1.8.0_111]

                          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) ~[na:1.8.0_111]

                          at java.lang.Thread.run(Thread.java:745) ~[na:1.8.0_111]

                  Caused by: com.bmc.arsys.server.rx.services.RxFrameworkException: [ERROR (909): The process does not exist on the server.; Process Definition Name: <myit-sb:XXXXX> process Instance ID: <IDGAAFWIHRRSSAPCPAN3PCPAN3DWUP>]

                          at com.bmc.arsys.server.rx.services.process.activiti.adapter.ProcessEngineAdapterImpl.getProcessInstance(ProcessEngineAdapterImpl.java:195) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.server.rx.services.process.ProcessServiceImpl.getProcessInstance(ProcessServiceImpl.java:554) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl.getProcessInstance_aroundBody36(ProcessServiceProxyImpl.java:115) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl$AjcClosure37.run(ProcessServiceProxyImpl.java:1) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149) ~[bundlefile:1.8.4]

                          at com.bmc.arsys.server.internal.aspects.ARTransactionalManager.manageTenantDbTransaction(ARTransactionalManager.java:271) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.server.internal.aspects.ARTransactionalManager.manageTenantDbTransaction(ARTransactionalManager.java:257) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.server.rx.services.common.aspect.AspectHelperImpl.manageRxInstanceTransaction(AspectHelperImpl.java:380) ~[bundlefile:17.5.0-SNAPSHOT]

                   

                   

                   

                  at com.bmc.arsys.rx.services.common.aspect.TransactionMangerAspect.manageRxInstanceTransaction(TransactionMangerAspect.java:102) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl.getProcessInstance_aroundBody38(ProcessServiceProxyImpl.java:114) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl$AjcClosure39.run(ProcessServiceProxyImpl.java:1) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:221) ~[bundlefile:1.8.4]

                          at com.bmc.arsys.server.internal.aspects.AccessControlInterceptor.monitorFacadeMethod(AccessControlInterceptor.java:361) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.server.rx.services.common.aspect.AspectHelperImpl.manageAccessControl(AspectHelperImpl.java:187) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.rx.services.common.aspect.AccessControlAspect.monitorMethod(AccessControlAspect.java:69) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl.getProcessInstance_aroundBody40(ProcessServiceProxyImpl.java:114) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl$AjcClosure41.run(ProcessServiceProxyImpl.java:1) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149) ~[bundlefile:1.8.4]

                          at com.bmc.arsys.server.rx.services.common.aspect.AspectHelperImpl.manageDesignCall(AspectHelperImpl.java:506) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.rx.services.common.aspect.DesignCallAspect.monitorMethod(DesignCallAspect.java:76) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl.getProcessInstance(ProcessServiceProxyImpl.java:114) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.process.ProcessSrvImpl.findProcessInstance(ProcessSrvImpl.java:495) ~[com.bmc.myservice.process-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at sun.reflect.GeneratedMethodAccessor388.invoke(Unknown Source) ~[na:na]

                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.8.0_111]

                          at java.lang.reflect.Method.invoke(Method.java:498) ~[na:1.8.0_111]

                          at com.bmc.myservice.common.util.SrvInterceptor.invoke(SrvInterceptor.java:28) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          ... 31 common frames omitted

                   

                   

                   

                  02-12 21:55:28.730 TRACE com.bmc.myservice.common.util.SrvInterceptor Took 7 ms to execute com.bmc.myservice.process.ProcessSrvImpl.findProcessInstance

                  02-12 21:55:28.740 DEBUG com.bmc.myservice.servicerequest.ServiceRequestSrvImpl ignoring failure to retrieve process instance "myit-sb:XXXXX-AREA-CHANGE/IDGAAFWIHRRSSAPCPANDPCPANDDWS7" for service request 7189

                  com.bmc.myservice.common.util.exception.MyServiceException: [ERROR (909): The process does not exist on the server.; Process Definition Name: <myit-sb:XXXXXX> process Instance ID: <IDGAAFWIHRRSSAPCPANDPCPANDDWS7>]

                          at com.bmc.myservice.common.util.exception.MyServiceExceptionUtils.rethrowRxException(MyServiceExceptionUtils.java:39) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.util.SrvInterceptor.invoke(SrvInterceptor.java:32) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.sun.proxy.$Proxy246.findProcessInstance(Unknown Source) ~[na:na]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.findProcessInstance(ServiceRequestSrvImpl.java:1052) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.findProcessInstanceExaminer(ServiceRequestSrvImpl.java:1449) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.lambda$11(ServiceRequestSrvImpl.java:1284) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.google.common.base.Predicate.test(Predicate.java:80) ~[guava-23.0.jar:na]

                          at java.util.stream.ReferencePipeline$2$1.accept(ReferencePipeline.java:174) ~[na:1.8.0_111]

                          at java.util.LinkedList$LLSpliterator.forEachRemaining(LinkedList.java:1235) ~[na:1.8.0_111]

                          at java.util.stream.AbstractPipeline.copyInto(AbstractPipeline.java:481) ~[na:1.8.0_111]

                          at java.util.stream.AbstractPipeline.wrapAndCopyInto(AbstractPipeline.java:471) ~[na:1.8.0_111]

                          at java.util.stream.ReduceOps$ReduceOp.evaluateSequential(ReduceOps.java:708) ~[na:1.8.0_111]

                          at java.util.stream.AbstractPipeline.evaluate(AbstractPipeline.java:234) ~[na:1.8.0_111]

                          at java.util.stream.ReferencePipeline.collect(ReferencePipeline.java:499) ~[na:1.8.0_111]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl$Batch.filter(ServiceRequestSrvImpl.java:1515) ~[com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                  [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.refreshServiceRequestStatus(ServiceRequestSrvImpl.java:1282) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.servicerequest.ServiceRequestSrvImpl.refreshServiceRequestStatuses(ServiceRequestSrvImpl.java:1479) [com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[na:1.8.0_111]

                          at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[na:1.8.0_111]

                          at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[na:1.8.0_111]

                          at java.lang.reflect.Method.invoke(Method.java:498) ~[na:1.8.0_111]

                          at com.bmc.myservice.common.util.SrvInterceptor.invoke(SrvInterceptor.java:28) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.sun.proxy.$Proxy263.refreshServiceRequestStatuses(Unknown Source) ~[na:na]

                          at com.bmc.myservice.servicerequest.ServiceRequestPoller.execute(ServiceRequestPoller.java:24) ~[com.bmc.myservice.servicerequest-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                   

                  at com.bmc.myservice.common.background.BackgroundJobSrvImpl.execute(BackgroundJobSrvImpl.java:83) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundJobSrvImpl.execute(BackgroundJobSrvImpl.java:116) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundJobSrvImpl.lambda$0(BackgroundJobSrvImpl.java:62) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundTaskUtils$4.call(BackgroundTaskUtils.java:186) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.background.BackgroundTaskUtils$3.call(BackgroundTaskUtils.java:154) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at java.util.concurrent.FutureTask.run(FutureTask.java:266) ~[na:1.8.0_111]

                          at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) ~[na:1.8.0_111]

                          at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) ~[na:1.8.0_111]

                          at java.lang.Thread.run(Thread.java:745) ~[na:1.8.0_111]

                  Caused by: com.bmc.arsys.server.rx.services.RxFrameworkException: [ERROR (909): The process does not exist on the server.; Process Definition Name: <myit-sb:XXX XXXXXX> process Instance ID: <IDGAAFWIHRRSSAPCPANDPCPANDDWS7>]

                          at com.bmc.arsys.server.rx.services.process.activiti.adapter.ProcessEngineAdapterImpl.getProcessInstance(ProcessEngineAdapterImpl.java:195) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.server.rx.services.process.ProcessServiceImpl.getProcessInstance(ProcessServiceImpl.java:554) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl.getProcessInstance_aroundBody36(ProcessServiceProxyImpl.java:115) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl$AjcClosure37.run(ProcessServiceProxyImpl.java:1) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]

                          at org.aspectj.runtime.reflect.JoinPointImpl.proceed(JoinPointImpl.java:149) ~[bundlefile:1.8.4]

                          at com.bmc.arsys.server.internal.aspects.ARTransactionalManager.manageTenantDbTransaction(ARTransactionalManager.java:271) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.server.internal.aspects.ARTransactionalManager.manageTenantDbTransaction(ARTransactionalManager.java:257) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.server.rx.services.common.aspect.AspectHelperImpl.manageRxInstanceTransaction(AspectHelperImpl.java:380) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.arsys.rx.services.common.aspect.TransactionMangerAspect.manageRxInstanceTransaction(TransactionMangerAspect.java:102) ~[bundlefile:17.5.0-SNAPSHOT]

                          at com.bmc.myservice.common.rxproxy.ProcessServiceProxyImpl.getProcessInstance_aroundBody38(ProcessServiceProxyImpl.java:114) ~[com.bmc.myservice.common-1.0.00-SNAPSHOT.jar:1.0.00-SNAPSHOT]