4 Replies Latest reply on Feb 9, 2018 11:02 AM by Sulabh Gandhi

    How to Close Orphan Tasks

    Sulabh Gandhi

      Hi All,

       

      We have Task records for which parent requests (Work Orders) do not existing.

      How to close such Tasks?

      When we try manually we get below error.

       

      This task (or group) must be activated (from the parent) before it can be changed to the status: Closed Success. Please ensure the parent record has been submitted and retry the operation. (ARERR 506602)