4 Replies Latest reply on Feb 6, 2018 9:14 AM by Jason Miller

    Read License user cannot approve work order tickets

    navitha Kurigala

      Hi,

       

      We have customized work order approvals like change management approval. But profile having read license is able to approve change management tickets and not able to approve work order tickets because change module has got arsystem tags configured and work order does not have those tags. Can anyone help how to resolve this issue?

      Screenshot is attached.