1 Reply Latest reply on Jan 30, 2018 6:08 AM by Steve Gibbs

    How can I access the C:\Users folder on a remote computer when using direct access and file system?

    Thom Powell

      When I search for and find a machine and expand the tree to display my options, I choose Direct Access.

      This allows me access to the File System feature and I can see local drives.

      If I browse the local drive of the remote computer all of the folders are visible and most are expandable.

      However, C:\Users\ is not expandable.  I can't even view the contents of the C:\Users\ folder.

      Is there a way to make this folder and its sub-folders accessible/manageable using the File System feature of BMC Client Management?