3 Replies Latest reply on Jan 30, 2018 8:49 AM by Rajeev Panda

    Required field cannot be blank.:SRS:CFG-ApplicationPreferences:Initial Console View (ARERR 326)

    Rajeev Panda

      Hi all,

       

      When i click on Service Request Management > Request Entry, i get the error (attached).

      When i looked into the SRS:CFG-ApplicationPreferences form, i got no entry on it (not even the default system entry-system_preference_record).

       

      This is a fresh SRM installation with no warnings & errors after installation.

       

      Any suggestion ?? Or any way to add the default system entry on this form

       

      ARS/ITSM Version - 9.1.03

       

       

      -Rajeev