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    ARERR [8755] The specified plug-in does not exist. : ARSYS.ARDBC.LDAP

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      We have vendor form created to pull the user information from the Active Directory.

       

      It was working some months before. Not sure what got missed now. I am getting the error like "ARERR [8755] The specified plug-in does not exist. : ARSYS.ARDBC.LDAP" while searching in the form.

       

      However,

           1. if i am using Active Directory password for loging into server, its working.

           2. I verified the pluginsvr_config.xml file. I can find the below line and jar file exists in the specified path.

       

      <plugin>

      <name>ARSYS.ARDBC.LDAP</name>

      <pathelement type="location">f:/apps/BMC Software/ARSystem/pluginsvr/ardbcldapplugin81_build001.jar</pathelement>

      <classname>com.bmc.arsys.plugins.ardbcldap.ARDBCLDAPPlugin</classname>

      </plugin>

       

           3. I verified ar.conf and i can find the below lines.

       

      Server-Plugin-Alias: ARSYS.ARDBC.LDAP ARSYS.ARDBC.LDAP <ServerName>:9999

      Plugin: "f:\apps\BMC Software\ARSystem\ardbcldap\ardbcldap.dll"

       

      However i am still getting the error like plug-in doesnt exist. Can somebody suggest if i am missing something.

       

      I have enabled the debug logs. Below is the error log. Could you please suggest, what could be the issue

       

      2018-01-24 05:07:43,681 ERROR [pool-3-thread-9] com.bmc.arsys.pluginsvr.plugins.a (?:?) - The specified plug-in does not exist.

      2018-01-24 05:07:43,681 ERROR [pool-3-thread-9] com.bmc.arsys.pluginsvr.plugins.a (?:?) - rollback() FAILs in plugin: ARSYS.ARDBC.LDAP

      ERROR (8755): The specified plug-in does not exist.; ARSYS.ARDBC.LDAP

      at com.bmc.arsys.pluginsvr.plugins.a.getARDBCPlugin(Unknown Source)

      at com.bmc.arsys.pluginsvr.plugins.a.ArdbcRollback(Unknown Source)

      at com.bmc.arsys.pluginsvr.a.ArEsArdbcRollback_5(Unknown Source)

      at com.bmc.arsys.pluginsvr.a.ArEsArdbcRollback_4(Unknown Source)

      at com.bmc.arsys.arrpc.ARPluginServerDispatcher.dispatchOncRpcCall(Unknown Source)

      at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.dispatchCall(Unknown Source)

      at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.if(Unknown Source)

      at com.bmc.arsys.arrpc.nio.ArRpcCallHandler.processRpcCall(Unknown Source)

      at com.bmc.arsys.arrpc.nio.ArRpcCallHandler$Processor.run(Unknown Source)

      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

      at java.lang.Thread.run(Unknown Source)

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