3 Replies Latest reply on Jan 31, 2018 2:17 AM by JCP Remedy

    Need to restrict relating closed PBI to an Incident record

    JCP Remedy

      Hi All,

       

      I have a requirement where I need to restrict relating closed PBI to an Incident ticket. I mean in incident ticket when they search for problem record and click on relate button then

      remedy need to throw error saying that u can't relate closed PBI to the incident ticket.

       

      Let me know how I can implement the restriction.