2 Replies Latest reply on Jan 22, 2018 9:06 AM by Ryan Wiltshire

    Out of box precedence values

    Ryan Wiltshire

      Has anyone tweaked the out of box precedence precedence values for the Asset Management Sandbox and Data Management data sets?

       

      In our fresh install, I found the the Data Management data set, BMC.ITSM.CI.DATA, had a higher precedence value than the Asset Management data set, BMC.ASSET.SANDBOX.

       

      The result was any manual update to CIs loaded via the Data Management console were ignored as per the precedence rules.

       

      An add on question...is it best practice to have all data sources part of the default  Data Set Merge Precedence Set?