Please check out the early access program for Winter 18.
BMC is on top of it.
Will BMC be replacing the "Notes" created in "Action History" to use "Enhanced Notes"? I am on WInter 18 and although I can add "Enhanced Notes" to the "Details" area of the record as a separate section. The notes area within "Activity Feed" of the record is not using "Enhanced Notes". It appears that when you create an "Enhanced Note" within "Details" it does appear in the "Activity Feed" as a "File".
Our Activity Feed currently only records the Note to our Incident History object (called Action History under Details) so we are not using the Enhanced Notes section from Salesforce. We hope to expand the Activity Feed to other Remedyforce Actions in the near future. If you see value in having both our Action History and Salesforce Notes a part of the Activity Feed (or want the option of one or the other), feel free to send up an Idea as we continue to find ways to improve upon the Activity Feed.
Remedyforce Product Manager