1 Reply Latest reply on Jan 8, 2018 4:24 AM by Marek Ceizel

    Updated SmartIT 2.0 doesn't work

    Marek Ceizel

      Hello together,

       

      I hope somebody tried already the SmartIT 2.0 installation/update. In my case:

      Windows Server + Oracle

      1)

      ARS/CMDB/AI/ITSM 9.1 SP3 + SmartIT 1.6 updated to SmartIT 2.0 without any problem

      2)

      ARS/CMDB/AI 9.1 SP4 + ITSM 9.1 SP3 + SmartIT 1.6 updated to SmartIT 2.0 without any problem

      every Services running

       

      BUT in both cases after update I have lot of errors in SmartIT logs and SmartIT Tomcat Logs and the Tomcat doesn't answer.

      Before I start to check this out deeper, anybody managed to update the SmartIT to 2.0 so it worked after ? Any idea what can be wrong / known problems ?

      My SmartIT 1.6 worked without problem before the update

       

      Here are my logs from ars/smartIT and smartit tomcat.

       

      THANKS a lot

      Marek