2 Replies Latest reply on Dec 28, 2017 1:03 PM by Rob Gilbert

    Pull Summary* from ticket into task names within a task group

    Rob Gilbert

      Remedy 8.1 here. I had the Remedy admins create a task group which contains all the tasks related to decommissioning servers. The ticket Summary* contains the name of the server to be decommissioned. I would like to pull the Summary* field from the ticket down to each task within the task group so the host name is included in the task summary or name. I assume this isn't as easy as $Summary*$ like in reporting. Any help is appreciated.