We have one requirement to include previous approver name in email notification.
EG: We have three level of approval chain A1+A2+A3, our requirement is once A1 approves the email notification A2 approver should see who has approved the request from A1 level and same will be applicable for A3.
Please suggest how to achieve the above requirement.
It will be better to post this question in the appropriate product space to have better response.
What is the BMC product/version?