6 Replies Latest reply on Dec 18, 2017 10:07 AM by Ravindrakumar Rodge

    Authentication unsuccessful - Outgoing Mailbox

    Rajeev Panda
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      Hi all,


      I have configured Outgoing Mailbox in my environment (AR Ver. 9.1.03 on Windows Server). But notifications aren't sent and i get this message in Email log file-


      <EML> <TID: 24> <SEVERE > <com.sun.mail.smtp.SMTPTransport$Authenticator> /* Thu Dec 14 2017 16:55:15.687 */ 535 5.7.3 Authentication unsuccessful


      I cross verified the email user credentials in outlook, there's nothing wrong in it. But i don't understand why do i get this message "Authentication Error" even if i configure a test user (with valid credentials) for testing purpose. This is a new Setup


      I went through a number of discussion on this forum, and yet i am unable to get any resolution


      Any Suggestions ?