3 Replies Latest reply on Dec 11, 2017 9:26 AM by Simon Wardley

    RSCD agent install failing

    Simon Wardley

      Bladelogic RSCD 8.9.0 agent issue. The agent was added via "rpm -ivh RSCD89SP1-LIN64.rpm"

       

      When added to BladeLogic I get the following issue:

      I believe there is an issue with the package (potentially with it not creating required softlinks?) due to the errors I receive when removing the rpm through the rpm -e command:

       

      [root@npd-msl-bl-poc-rhel6-repo-s5 ~]# rpm -e BladeLogic_RSCD_Agent-8.9.00-136.x86_64
      Uninstalling RSCD Agent ...
      Done

      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/share/openssl.cnf failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/share/charsets/charset.alias_WindowsNT failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/share/charsets/charset.alias_SunOS failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/share/charsets/charset.alias_Linux failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/share/charsets/charset.alias_HP-UX failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/share/charsets/charset.alias_FreeBSD failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/share/charsets/charset.alias_AIX failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/version failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/secadmin failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/prngd failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/gitCommand.sh failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/bltargetjobmanager failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/blsysctl.sh failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/blprops failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/bldeploy_mountremoval failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/bldeploy failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/blcoserver failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/sbin/agentctl failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/version.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/users.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/secure.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/secadmin.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/rscd.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/nshopt.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/exports.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/daalinfo.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/blquery.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/txt1/agentctl.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/version.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/users.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/secure.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/secadmin.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/rscd.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/nshopt.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/exports.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/daalinfo.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/blquery.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/ps1/agentctl.ps failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/version.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/users.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/secure.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/secadmin.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/rscd.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/nshopt.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/exports.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/daalinfo.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/blquery.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/man/man1/agentctl.1 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/librpccommon.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libnc.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/liblog4c.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libhswreg.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libhsreg.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libdaalplugindda.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libdaalplugindaalmgt.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libdaalplugincontainer.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libcommonutil.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblzlib.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblxmlrpc.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblxerces-c-3.1.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblssl.so.1.0.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblsrp.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblinexclude.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libbliconv.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblcurl.so.4 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libblcrypto.so.1.0.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libbladmin.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libagentrpc.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libBlMessage.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libBLerrors.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/lib/libBLCfgParser.so.1.0 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/users.local failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/users failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/securecert failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/secure failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/rscdfiles.reg failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/rscdfiles.lnk failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/rscdfiles.dir failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/removefiles.reg failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/removefiles.dir failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/log4crc.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/log4crc.internal.txt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/localefiles.reg failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/localefiles.dir failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/exports failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/files/cmds failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/Implementation/SystemInfo_libdaalpluginsysinfo.so/libdaalpluginsysinfo.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/Implementation/PackageTrackingRoot_libdaalpluginpackagetracking.so/libdaalpluginpackagetracking.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/Implementation/ExternalProgramAdapter/libdaalextprogadapter.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/Implementation/BMC_UnixUsers_libdaalpluginunixuser.so/libdaalpluginunixuser.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/Implementation/BMC_UnixProcesses_libdaalpluginunixprocess.so/libdaalpluginunixprocess.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/Implementation/BMC_UnixGroups_libdaalpluginunixgroup.so/libdaalpluginunixgroup.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/Implementation/BMC_UnixDaemons_libdaalpluginunixdaemon.so/libdaalpluginunixdaemon.so failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/daal/DAALRegistry.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/update failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/rscd_full failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/nshopt failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/lsof failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/daalinfo failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/cabextract failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/blquery failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/blgit failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/bl_ssl_agent failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/bl_gen_rand failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/bin/actl failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/pseudo.locale.tokens failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/in_locale.zh failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/in_locale.jp.euc_JP failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/in_locale.fr.CP1252 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/in_locale.en.CP1252 failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-83.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-83.HP-UX.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-82.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-82.HP-UX.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-81.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-81.HP-UX.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-80.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-80.HP-UX.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-77.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-77.HP-UX.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-76.xml failed: No such file or directory
      warning:    erase unlink of /opt/bmc/bladelogic/RSCD/_uninst/DAALRegistry-76.HP-UX.xml failed: No such file or directory

        • 1. Re: RSCD agent install failing
          Bill Robinson

          after you ran "rpm -ivh RSCD89SP1-LIN64.rpm" were there any errors output from there?  were there symlinks created in /lib64 into /opt/bmc/bladelogic/RSCD ?  this was an install, the rscd was not installed on the box before hand - either w/ the sh installer or the rpm ?

           

          the files you listed above are all actual files, not softlinks.

          • 2. Re: RSCD agent install failing
            Deepak Patnaik

            Could you share the Install log? Typically the log contains if there is any pre-requisites missing or if the installation encountered an error. You'll find it at the /tmp location or the location which you provided while installing. Also what OS was it being installed?

            • 3. Re: RSCD agent install failing
              Simon Wardley

              Unfortunately this was part of a POC and I was under pressure to get the RSCD agents and I managed to find the .sh RSCD installer on the RDS BladeLogic Appliance. (meaning the install log and files systems are not how they should be)

               

              The issue was with multiple 64 bit RHEL builds ranging from rhel 5 - 7.

              I'm sure that if a BMC developer deploys a 8.9.01 RDS BL appliance and uses the admin website to download the Linux 64 bit agent they are likely to have the same issue.

               

              I presume that the fact that the .sh script managed to deploy the RSCD agent successfully highlights that there is a high chance that the rpm package is likely to blame and not the RHEL builds?