3 Replies Latest reply on Dec 8, 2017 9:14 AM by James Perrone

    Generate incident ticket on Cyclic job after 3 CONSECUTIVE failures ?

    James Perrone

      Cyclic Job every 10 minutes.

      User is not concerned with 1 NOTOK status.

       

      They would like an incident generated only after 3 failures in a row. Scratching my head to figure this 'odd' request out.

       

      My first thought was 'On NOTOK' do rereun.  then max reruns is greater than 2, generate a ticket.  They would like to keep the 10 minute intervals..

       

      The users description, "For the jobs running every 10 minutes, they would alert after 30 minutes. aka on the 3rd consecutive failure."

       

      Any thoughts.....