1 Reply Latest reply on Nov 30, 2017 7:48 AM by Sidhdesh Punaskar

    How to hide the "KCS Template" when creating a Knowledge Article?

    Tamara Ehmoser


      OOTB there are different Knowledge Templates available:

      Our customer would like to hide the "KCS Template" as this shouldn't be used when creating a new Knowledge Article.


      I couldn't find a solution yet. Any ideas on this?


      Thanks & Regards, Tamara