Capture the client and server side logs when the error occurs.
Basically we are trying to copy Financial details of the Change from the Financials Link in Functions .
For the new copied Change, Financials table is blank; and the logs don't mention anywhere about setting Financial Details when trying to copy change.
Although we are selecting Copy Financials option while copying Change, Financials details don't copy.
Also the error is set in Active Link since Cost Category value is blank.
Could you please help how to proceed?
The use case is still not clear.
Can you explain step by step?
2 of 2 people found this helpful
Shreya, the Copy Change functionality does not copy the Financials from the Change.
If you select Copy Tasks from the Copy Infrastructure Change dialog window, it will open the Copy Tasks dialog window and within here it gives you the option to Copy Financials, but those Financials are from the Task not the Change.
There is no feature to copy Financials from Change.
So when the error is appearing? Why cannot you provide logs?
Thanks Sidhdesh Punaskar ...
The issue got solved as the Copy Change functionality does not copy the Financials from the Change.
Also I had to save the Change Request first and then populate new Financials data. After saving the Change , error did not appear.