0 Replies Latest reply on Nov 21, 2017 6:01 AM by Keith McNaught

    Approval Aging Rules

    Keith McNaught
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      I am trying to figure out how to create a business rule to age the state of an approval so that it will move on its own to the rejection state. I can't seem to figure out why the rule isn't firing. I've seen some places where it needs to be an escalation rule. Along with that I've seen that it will only ever escalate it one time per record.

       

      Looking to see how others handle this.in their workflows.