0 Replies Latest reply on Nov 14, 2017 10:27 AM by Alvaro Paronuzzi

    Creating an incident working log when an event slot value changes

    Alvaro Paronuzzi
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      Hello everyone,

       

      I would like to create a new working log everytime the value inside a selected event slot changes.

      According to your experience, how can this be achieved?

      I know that the ootb workflow creates a new working log when the event severity changes for example, and I would like to "extend" this behavior.

      Thank you in advance for any help you can provide.

       

      Al