5 Replies Latest reply on Nov 10, 2017 8:11 AM by kedar zavar

    Visibility to Queue Assigned an Approval

    Ben Seba
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      Hello,

       

      I have some users who would like to see all the staff in queue which is assigned an approval. Currently when they click the Queue link in the Approval History section of an Incident or Task they receive a permissions error. I tried giving their profile all the Queue Staff Assignment permissions but they still received the error. Is there anything we can do to give them visibility?

       

      Thanks,

      Ben