7 Replies Latest reply on Dec 8, 2017 4:17 PM by Robert Curlee

    "502 Bad Gateway" trying to connect to Innovation Studio

    Denny Tutolo

      Hello,

       

      I am facing an issue trying to connect to my Sandbox.

      When I try to reach my sandbox instance I get the error "502 Bad Gateway" from the web page.

       

      These are my Sandbox URLs:

      Innovation Studio: https://developer4816.innovate.bmc.com/com.bmc.arsys.rx.innovationstudio/index.html

      Mid-Tier - https://developer4816.innovate.bmc.com:8443/arsys/shared/login.jsp?/arsys/

       

      In addition my Sandbox information in the Developer Portal disappeared.

      Now I can see only the form for requesting a new Sandbox...

       

      Please note that I cannot even reach the Mid-Tier.

       

      Could you please help with this issue?

       

       

      Thanks in advance.

      Denny