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1. Re: Welcome Fred!
Fred Luthjens Nov 6, 2017 2:00 AM (in response to Matt Laurenceau)1 of 1 people found this helpfulThank you Matt,
Just recently I moved from Fault Management to BMC Remedy (ARS and Atrium) as solution owner within VodafoneZiggo. In this role I have the responsibilities for the entire BMC Remedy suite. We have a system integrator by means of a managed service. My knowledge of BMC Remedy is yet limited, for that I'm taking the BMC courses and try to find answers on the BMC community.
For now I'm interested in introducing multi-tenancy as this is a new requirement/wish.
Kind regards,
Fred
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2. Re: Welcome Fred!
Matt LaurenceauNov 6, 2017 4:00 AM (in response to Fred Luthjens)
Exciting!
For multi-tenancy (and other process-level topics), you can search/ask in Remedy ITSM
For pure technical Q, you can use Remedy AR System
Ohh, last but not least, for people here to best interact with you, complete your profile (most fields), and look at steps in http://communities.bmc.com/learn(created by Shadab Ashraf)
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3. Re: Welcome Fred!
Shadab Ashraf Nov 6, 2017 5:39 AM (in response to Fred Luthjens)Happy to have you here with us, Fred. Have fun and let me know if I could be of any help. Take care!