5 Replies Latest reply on Nov 29, 2017 5:36 AM by Ali Abu hardan

    Unable to run Spoon jobs from AI console

    Ali Abu hardan

      Hello,

       

      We have Remedy installed on server Group (Server A Primary and Server B).

      We've created transformation and jobs on server B and we are trying to to run them from AI console on server A and server B but we are getting below error message.

      Please not that the jobs was running successfully from Server B (AI and Spoon) but now it can be run only on spoon on server B.

       

      Any suggestion.

       

      2017/10/17 09:46:15 - Users LDAP - Start of job execution

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : A serious error occurred during job execution:

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : Error while impersonating user appadmin

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : ERROR (90): Cannot establish a network connection to the AR System server; Connection timed out: connect 10.250.120.81

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : org.pentaho.di.core.exception.KettleDatabaseException:

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : Error while impersonating user appadmin

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : ERROR (90): Cannot establish a network connection to the AR System server; Connection timed out: connect 10.250.120.81

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) :

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.pdi.utils.ARDatabase.setARConnectionInfo(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.pdi.utils.ARDatabase.setARConnectionInfo(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.pdi.utils.ARDatabase.<init>(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.pdi.utils.ARDatabase.<init>(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at org.pentaho.di.job.Job.beginProcessing(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at org.pentaho.di.job.Job.execute(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at org.pentaho.di.job.Job.run(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : Caused by: ERROR (90): Cannot establish a network connection to the AR System server; Connection timed out: connect 10.250.120.81

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.apitransport.ApiProxyJRpcBase.connectionTry(ApiProxyJRpcBase.java:133)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.api.ProxyJRpc.getRpcClient(ProxyJRpc.java:148)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.api.ProxyJRpc.<init>(ProxyJRpc.java:67)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at java.lang.reflect.Constructor.newInstance(Unknown Source)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.apitransport.connection.ApiProxyFactory.createProxyInstance(ApiProxyFactory.java:89)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.apitransport.connection.ApiProxyFactory.createProxy(ApiProxyFactory.java:160)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.api.ProxyManager.createProxy(ProxyManager.java:602)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.api.ProxyPool.createProxy(ProxyPool.java:106)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.apitransport.connection.ApiProxyPool.get(ApiProxyPool.java:192)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.apitransport.connection.ApiProxyManager.getProxy(ApiProxyManager.java:210)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.api.PoolingProxyManager.getProxy(PoolingProxyManager.java:93)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.apitransport.connection.ApiProxyManager.getProxy(ApiProxyManager.java:164)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : at com.bmc.arsys.api.ARServerUser.impersonateUser(ARServerUser.java:8286)

      2017/10/17 09:46:57 - Users LDAP - ERROR (version 4.1.0, build 1 from 2016-12-20 22.54.08) : ... 7 more