6 Replies Latest reply on Oct 9, 2017 7:10 AM by Ravindrakumar Rodge

    error at the time of installing remedy with SMART IT


      Hi All,


      I am trying to install Remedy with Smart IT but i am getting an error during the installation after filling up the details of Database then it is asking for the AR service information like below:


      AR server hostname: hostname

      application service password: password

      port: 0


      please find the ars details which i am filling in:

      details of ars.JPG


      and then proceeding next but it is giving me below error:

      server group error.JPG

      I don't know why it is coming as i am giving the correct input. Is there any suggestion experts so that i can overcome with this issue. also i checked in ar.cfg file and found that

      Server-Group-Member: T

      should i change it to false ?