3 Replies Latest reply on Oct 6, 2017 3:46 AM by Mina Horiuchi

    why Every time when i created Problems ticket, i inform to the specific user?

    Mina Horiuchi

      Hi All

       

      Could someone please tell me why Every time when i created Problems ticket, i inform to the specific user?

       

      I created a "Problems" ticket.

       

       

      Every time when i created it, i look like i specify to one specific user even there was some other users.

       

       

      i would like to know why and how can i change to do not do this and which setting related this function?

      i made same setting as this user to new user but nothing changed. (Probably i am missing something?)

       

       

      Best Regards,

      Mina