7 Replies Latest reply on Sep 27, 2017 7:26 AM by Mohammad Al Taj

Remedy developer studio update form

Mohammad Al Taj Sep 26, 2017 1:15 PM

Hi All,

I Created new form in the Remedy developer studio 9.1 and access it by the AR System after that i made some change in that form but the change not appear in the AR System still the old form appeared .

any help please ?

Thanks

1. Re: Remedy developer studio update form

Mohammad Rehman Sep 26, 2017 1:18 PM (in response to Mohammad Al Taj)

You need to sync the midtier cache to see the changes.
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2. Re: Remedy developer studio update form

Mohammad Al Taj Sep 26, 2017 1:24 PM (in response to Mohammad Rehman)

Thanks Mohammad,

How I Can do that ?
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3. Re: Remedy developer studio update form

Mohammad Rehman Sep 26, 2017 1:29 PM (in response to Mohammad Al Taj)

Login to midtier config tool url http(s)://your_midtierserver_url:port/arsys/shared/config/config.jsp if you have administrator ask admin to sync the cache.
If you have the password, login and click on the "Cache Setting" on left side menu and click Sync button on that page, once cache sync completed logout.
Go to your form and see the changes.
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4. Re: Remedy developer studio update form

Mohammad Rehman Sep 26, 2017 1:39 PM (in response to Mohammad Rehman)

Please see the caching page here
Accessing the Mid Tier Configuration Tool - BMC Remedy Action Request System 9.1
About Mid Tier caching - BMC Remedy Action Request System 9.1
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5. Re: Remedy developer studio update form

Mohammad Al Taj Sep 26, 2017 1:42 PM (in response to Mohammad Rehman)

Thanks Mohammad,

I Did it as the screenshot but still i cant find the update.
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6. Re: Remedy developer studio update form

Mohammad Rehman Sep 26, 2017 1:45 PM (in response to Mohammad Al Taj)

Looking at the screen shot, please make sure to at least keep (1 to 2) hours for development box for check interval not 2 seconds.
Also I see PreLoad is not completed, I will suggest to complete the preload, just Flush the cache and let it complete the preload and then keep sync cache.
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7. Re: Remedy developer studio update form

Mohammad Al Taj Sep 27, 2017 7:26 AM (in response to Mohammad Rehman)

Thanks Mohammad,

It's working Fine
Thanks
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