4 Replies Latest reply on Sep 18, 2017 6:21 AM by Pramod Devkate

    Smart It app on android 7

    Pratik kp

      Hello Everyone,


      Greetings !!!


      This post is regarding smart IT app on android 7.

      Customer is getting connection error while login through app on mobile, where as customer can login without fail on universal client.

      I have tried deleting the user from mongo db too but that did not helped.


      Can some one please advice on how this can be tracked ?Same credentials are working on other android versions like 6 and  v5.2 and above.

      I don't see that Mobile USB device log of any use here as the log will be cached once user logs into the app.Kindly advice.