14 Replies Latest reply on Oct 5, 2017 3:18 AM by Oleg Protokolov

    What do I need to install to migrate from W2003 to W2008?

    Paulino Gonzalez Rodriguez

      Hi all,

      I must install same programs from W2003 (I see: BII4Patrol service and Common Connect Configuration Utility ver.7.3.40) to W2008 R2 (64-bit).

      I just read in this community: "Common Connect Utility is not supported on 64 bit environment. It is not neccessary that it has to be installed along with BIi4p7 component."

      Can I install the same programs structure in 2008 as it is currently in 2003?

      What programs do I need to download? In what order are they installed?

      Thanks for help!!

      Regards

        • 1. Re: What do I need to install to migrate from W2003 to W2008?
          Oleg Protokolov

          Paulino, hi

           

          I use about several years BII4P/CCCU/BIX on W2008 R2 (64-bit) host.

          Here is the 'systeminfo' output of production host where all of these components installed:

          C:\BMC\Patrol3\profile\patrol>systeminfo

           

          Host Name:                 xxxxxxx

          OS Name:                   Microsoft Windows Server 2008 R2 Standard

          OS Version:                6.1.7601 Service Pack 1 Build 7601

          OS Manufacturer:           Microsoft Corporation

          OS Configuration:          Member Server

          OS Build Type:             Multiprocessor Free

          Registered Owner:          Windows User

          Registered Organization:  

          Product ID:                xxxxxxxxxxxxxxxxxxx

          Original Install Date:     25.07.2012, 6:16:09

          System Boot Time:          27.08.2017, 13:30:55

          System Manufacturer:       VMware, Inc.

          System Model:              VMware Virtual Platform

          System Type:               x64-based PC

          Processor(s):              4 Processor(s) Installed.

                                     [01]: Intel64 Family 6 Model 63 Stepping 0 GenuineIntel ~2593 Mhz

                                     [02]: Intel64 Family 6 Model 63 Stepping 0 GenuineIntel ~2593 Mhz

                                     [03]: Intel64 Family 6 Model 63 Stepping 0 GenuineIntel ~2593 Mhz

                                     [04]: Intel64 Family 6 Model 63 Stepping 0 GenuineIntel ~2593 Mhz

          BIOS Version:              Phoenix Technologies LTD 6.00, 21.09.2015

          Windows Directory:         C:\Windows

           

          If you will have any difficulties during installation ask me...

          --

          WBR, Oleg

          • 2. Re: What do I need to install to migrate from W2003 to W2008?
            Paulino Gonzalez Rodriguez

            Hello Oleg,

             

            Thanks for help! Iam really lost with this..

             

            My W2003 info:

             

            C:\Program Files\BMC Software\Common_Connect\bin\Windows-x86>systeminfo | more

             

            Host Name:                 XXXXXX

            OS Name:                   Microsoft(R) Windows(R) Server 2003, Enterprise Editi

            on

            OS Version:                5.2.3790 Service Pack 2 Build 3790

            OS Manufacturer:           Microsoft Corporation

            OS Configuration:          Standalone Server

            OS Build Type:             Multiprocessor Free

            Registered Owner:          XXXX

            Registered Organization:   XXXX

            Product ID:                xxxxxxxxxxxxxxxxxxxxxxxx

            Original Install Date:     01/02/2011, 11:06:13

            System Up Time:            120 Days, 17 Hours, 50 Minutes, 34 Seconds

            System Manufacturer:       VMware, Inc.

            System Model:              VMware Virtual Platform

            System Type:               X86-based PC

            Processor(s):              2 Processor(s) Installed.

                                       [01]: x86 Family 6 Model 63 Stepping 2 GenuineIntel ~

            2597 Mhz

                                       [02]: x86 Family 6 Model 63 Stepping 2 GenuineIntel ~

            2596 Mhz

            BIOS Version:              INTEL  - 6040000

            Windows Directory:         C:\WINDOWS

            System Directory:          C:\WINDOWS\system32

            Boot Device:               \Device\HarddiskVolume1

            System Locale:             es;Spanish (International Sort)

            Input Locale:              en-us;English (United States)

            Time Zone:                 (GMT+01:00) Brussels, Copenhagen, Madrid, Paris

            Total Physical Memory:     8.191 MB

            Available Physical Memory: 7.052 MB

            Page File: Max Size:       12.074 MB

            Page File: Available:      11.083 MB

            Page File: In Use:         991 MB

            Page File Location(s):     c:\pagefile.sys

            Domain:                    WORKGROUP

            Logon Server:              \\XXXXXXX

            Hotfix(s):                 584 Hotfix(s) Installed.

                 ...

             

            I tryed to install "BII4P_7360" on W2008 and instalation was successfuly! and I did copy & paste the configuration folders from W2003 to W2008. But BII4Patrol.exe dont run (I tryed to start BII4Patrol service on W2008 executing C:\Program Files\BMC Software\Common_Connect\bin\Windows-x86\BII4Patrol.exe, but it failed. I must compare both logs (03 & 08)).

             

            Now systeminfo from W2008:

             

            C:\Program Files\BMC Software\Common_Connect\bin\Windows-x86>systeminfo | more

             

            Host Name:                 XXXXXXXX

            OS Name:                   Microsoft Windows Server 2008 R2 Standard

            OS Version:                6.1.7601 Service Pack 1 Build 7601

            OS Manufacturer:           Microsoft Corporation

            OS Configuration:          Standalone Server

            OS Build Type:             Multiprocessor Free

            Registered Owner:          XXXX

            Registered Organization:   XXXX

            Product ID:                xxxxxxxxxxxxxxxxxxxxxxxx

            Original Install Date:     20/03/2017, 11:44:56

            System Boot Time:          06/09/2017, 11:30:58

            System Manufacturer:       VMware, Inc.

            System Model:              VMware Virtual Platform

            System Type:               x64-based PC

            Processor(s):              2 Processor(s) Installed.

                                       [01]: Intel64 Family 6 Model 63 Stepping 2 GenuineInt

            el ~2596 Mhz

                                       [02]: Intel64 Family 6 Model 63 Stepping 2 GenuineInt

            el ~2596 Mhz

            BIOS Version:              Phoenix Technologies LTD 6.00, 21/09/2015

            Windows Directory:         C:\Windows

            System Directory:          C:\Windows\system32

            Boot Device:               \Device\HarddiskVolume1

            System Locale:             en-us;English (United States)

            Input Locale:              es;Spanish (Traditional Sort)

            Time Zone:                 (UTC+01:00) Brussels, Copenhagen, Madrid, Paris

            Total Physical Memory:     4.096 MB

            Available Physical Memory: 2.755 MB

            Virtual Memory: Max Size:  8.189 MB

            Virtual Memory: Available: 6.666 MB

            Virtual Memory: In Use:    1.523 MB

            Page File Location(s):     C:\pagefile.sys

            Domain:                    WORKGROUP

            Logon Server:              \\XXXXXXXX

            Hotfix(s):                 96 Hotfix(s) Installed.

             

            So, i must install only BII4P_7360 and configure it, right?

             

            Thanks

             

            Regards

            • 3. Re: What do I need to install to migrate from W2003 to W2008?
              Oleg Protokolov

              Hi,

               

              At first you should install CCCU with some tricks.

              By default CSCONFIG_SOLARIS-WINDOWS_7340.tar can't be installed on W2008, but you can modify some 'ppf-files' and it solves the problems.

              The trick is very simple

              359.png

              Valid distributive CSCONFIG_SOLARIS-WINDOWS_7340_(Win2008).tar (with my modifications) available by this link

              https://drive.google.com/open?id=0B44zEmKk3fSHZEJWUUV5LU9VOU0

               

              After that you should install BII4Patrol v7.3.60 (use standard bii4p7_AIX-HP-LINUX-SOLARIS-WINDOWS_7360.tar)

              Optionally you can install BII4Patrol v7.3.60.03 patch. You can find it on EPD:

              358.png

               

              --

              WBR, Oleg

              1 of 1 people found this helpful
              • 4. Re: What do I need to install to migrate from W2003 to W2008?
                Paulino Gonzalez Rodriguez

                Hello Oleg & thanks for support! =)

                 

                I uninstalled all I did yesterday and started again (following your steps):

                 

                > Installing CCCU:

                Installing_CCCU.jpg

                SUCCESS!

                 

                > Installing BII4Patrol v7.3.60:

                Installing_BII4Patrol.jpg

                SUCCESS!

                 

                Now Im trying to start BII4Patrol service executing C:\Program Files\BMC Software\Common_Connect\bin\Windows-x86\BII4Patrol.exe, but log shows some errors about configuration parameters...

                 

                AUDIT:9/12/2017 2:47:54 PM::1.1231::Message 5327,cpl_zlib9_t.dll

                INFORM:9/12/2017 2:47:54 PM::120.15:Create daemon log file: <C:\Program Files\BM

                C Software\Common_Connect\log\BII4Patrol_hostname.log>. Log reason: <286>

                INFORM:9/12/2017 2:47:54 PM::120.6:BMC Impact Integration for PATROL 7 started o

                n rtserver: <tcp:XXXXX:2059,tcp:XXXXXX:2059>.

                INFORM:9/12/2017 2:47:54 PM::120.97:Check CServer process availability again aft

                er 15 seconds...

                ERROR:9/12/2017 2:47:59 PM:::System Error:The specified resource type cannot be

                found in the image file.

                 

                INFORM:9/12/2017 2:47:59 PM:::

                INFORM:9/12/2017 2:48:09 PM::120.97:Check CServer process availability again aft

                er 15 seconds...

                 

                Can I copy & paste any configuration file from W2003 to W2008? or, how I modify this configuration?

                 

                Thanks for all!

                 

                Regards

                • 5. Re: What do I need to install to migrate from W2003 to W2008?
                  Paulino Gonzalez Rodriguez

                  Hi all,

                   

                  I continue with configuration problems. I found this post BII4Patrol does not start. The log shows "Check CServer process availability again after 15 seconds..."  and I had modified files C:\Program Files\BMC Software\Common_Connect\etc\bii4p_start.opts and mcell.dir like W2003's files, but although it picks up the parameters well, it still does not start.

                   

                  Comparing both logs:

                   

                  - W2003 BII4Patrol.exe - (OK)

                   

                  INFORM:9/14/2017 11:02:44 AM::120.9:CC Version Infomation: <Common Connect Backend 1.1.00.02.Build Number:20101206>.

                  INFORM:9/14/2017 11:02:44 AM::120.12:Connecting to CCBackend on path </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend>. Profile name <bmcii4patrol>

                  INFORM:9/14/2017 11:02:44 AM::120.83:Initializing the IIAPI sdk. Instance: <hostname>.

                  Home dir: <C:\Program Files\BMC Software\Common_Connect\> Config file: <C:\Program Files\BMC Software\Common_Connect\etc\bii4p.conf>

                  INFORM:9/14/2017 11:02:44 AM::120.83:Initializing the IIAPI sdk. Instance: <hostname>.

                  Home dir: <C:\Program Files\BMC Software\Common_Connect> Config file: <C:\Program Files\BMC Software\Common_Connect\etc\bii4p.conf>

                  INFORM:9/14/2017 11:02:44 AM::120.85:Initializing BMCII IDK success

                  INFORM:9/14/2017 11:02:44 AM::120.86:Regesting BMCII trace success

                  INFORM:9/14/2017 11:02:44 AM::120.2:BII4Patrol: Main Running ....

                  New Consumer Manager Path =======================================================================

                  ccClientID string hostname_4684_1505379764

                   

                  New Consumer Manager Path =======================================================================

                  INFORM:9/14/2017 11:02:44 AM::120.91:IM Server thread create success.

                  INFORM:9/14/2017 11:02:44 AM::120.86:Regesting BMCII trace success

                  INFORM:9/14/2017 11:02:44 AM::120.92:IM Server start success.

                  INFORM:9/14/2017 11:02:44 AM::120.92:IM Server start success.

                  INFORM:9/14/2017 11:02:44 AM::120.86:Regesting BMCII trace success

                  INFORM:9/14/2017 11:02:46 AM::120.82:Connect to cell <DES_PATROL> succeeded.

                  INFORM:9/14/2017 11:02:46 AM::120.84:Loaded map file <C:\Program Files\BMC Software\Common_Connect\etc\bii4p.map> success.

                  INFORM:9/14/2017 11:02:46 AM::120.90:IM Client start success. Impact Manager <DES_PATROL>

                  INFORM:9/14/2017 11:02:46 AM::120.87:Connection with Impact Manager <DES_PATROL> succeeded

                  INFORM:9/14/2017 11:02:46 AM:::Cserver Connection TimeOut set to value: <300000000>

                  INFORM:9/14/2017 11:02:46 AM::120.16:Opening Consumer node succeeded. Waiting events from Console Server ...

                   

                  - W2008 BII4Patrol.exe - (NOT OK)

                   

                  ERROR:9/14/2017 11:01:21 AM::120.2023:Error in getting client attributes on class <Config_BII4Patrol>.

                  Path: </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend/Provider/BII4Patrol> Reason: <secure channel not allowed>

                  ERROR:9/14/2017 11:01:21 AM::120.2015:Error in loading client configuration file: <>

                  INFORM:9/14/2017 11:01:21 AM::120.12:Connecting to CCBackend on path </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend>.

                  Profile name <bmcii4patrol>

                  ERROR:9/14/2017 11:01:21 AM::120.2010:Failed to connect to CCBackend. Reason:</services/PATROL_CSERVER_CSERVER_CLUSTER>

                  New Consumer Manager Path =======================================================================

                   

                  New Consumer Manager Path =======================================================================

                  ERROR:9/14/2017 11:01:21 AM::120.2040:Execute method <getCserverName> on </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend> failed.

                  Reason:<secure channel not allowed>

                  ERROR:9/14/2017 11:01:21 AM::120.2082:Error in connecting to CELL <DES_PATROL>.

                  Reason:<secure channel not allowed>

                  ERROR:9/14/2017 11:01:22 AM::120.2010:Failed to connect to CCBackend. Reason:<secure channel not allowed>

                  ERROR:9/14/2017 11:01:22 AM::120.2008:BII4Patrol failed to connect to cserver <CSERVER_CLUSTER>. Reason:<general failure>

                  INFORM:9/14/2017 11:01:22 AM::120.5:BII4Patrol exiting...

                  STOP! 0-1 _theCosMgr->preDestroy()

                  STOP! 1-1 CosMgr::preDestroy()

                  STOP! 1-2 call disconnectCserver

                  ERROR:9/14/2017 11:01:22 AM::120.2040:Execute method <ccDisconnect> on </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend> failed.

                  Reason:<secure channel not allowed>

                   

                  Whats the file i must modify??

                   

                  Thanks!

                   

                  Regards

                  • 7. Re: What do I need to install to migrate from W2003 to W2008?
                    Oleg Protokolov

                    Hi!

                     

                    Sorry for my delay with answer... I was ill

                     

                    Try these steps:

                    1. Backup this file 'C:\Program Files\BMC Software\Common_Connect\etc\bii4p_start.opts' of new server

                    2. Copy settings from 'bii4p_start.opts' of old server to 'C:\Program Files\BMC Software\Common_Connect\etc\bii4p_start.opts'

                    3. Set '-debug' flat to '1' in 'C:\Program Files\BMC Software\Common_Connect\etc\bii4p_start.opts'

                    4. Try start BII4Patrol

                    5. Wait 1-5 minutes

                    6. Stop BII4Patrol if it successfully started.

                    7. Show/send me 'C:\Program Files\BMC Software\Common_Connect\log\BII4Patrol.err' and 'C:\Program Files\BMC Software\Common_Connect\log\BII4Patrol_<NewServerHostname>.log'

                     

                    Also could you describe your final goal. You want to migrate all components (RTserver, Cserver, BII4Patrol) from old to new server or only BII4Patrol?

                    --

                    WBR, Oleg

                    • 8. Re: What do I need to install to migrate from W2003 to W2008?
                      Paulino Gonzalez Rodriguez

                      Good morning Oleg,

                       

                      I added '-debug 1' to "C:\Program Files\BMC Software\Common_Connect\etc\bii4p_start.opts" and executed "C:\Program Files\BMC Software\Common_Connect\bin\Windows-x86\BII4Patrol.exe". Black window appears about 20 seconds and then it closes.

                       

                      C:\Program Files\BMC Software\Common_Connect\log\BII4Patrol.err

                      Start the service:BII4Patrol

                      CC_HOME is:C:\Program Files\BMC Software\Common_Connect

                      BII4Patrol starts the worker_thread...

                      BII4Patrol is running as a foregroud job

                      Error in initializing CosMgr instance

                       

                      C:\Program Files\BMC Software\Common_Connect\log\BII4Patrol_Hostname.log

                      INFORM:9/29/2017 8:19:07 AM::120.15:Create daemon log file: <C:\Program Files\BMC Software\Common_Connect\log\BII4Patrol_hostname.log>. Log reason: <3967>

                      INFORM:9/29/2017 8:19:07 AM::120.6:BMC Impact Integration for PATROL 7 started on rtserver: <tcp:XXXXXX:2059>.

                      INFORM:9/29/2017 8:19:07 AM::120.8:BII4Patrol version <BII4Patrol Integration 7.3.60> build number <20101125>.

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-mprofile>, value: <bmcii4patrol>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-rtserver>, value: <tcp:XXXXXXX:2059>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-virtualName>, value: <0>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-mcueidHostName>, value: <0>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-FQDNConfigured>, value: <1>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-refreshAgentState>, value: <1>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-agentRestartDelayTime>, value: <300>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-cserverConnectionTimeOut>, value: <300000000>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-updmcueid>, value: <0>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-cserver>, value: <CSERVER_CLUSTER>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-cell>, value: <DES_PATROL>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-cfgid>, value: <>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-instance>, value: <hostname>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-imConfFile>, value: <bii4p.conf>

                      INFORM:9/29/2017 8:19:07 AM::120.33:Get start up option <-client>, value: <>

                      INFORM:9/29/2017 8:19:07 AM::120.10:Initializing Cos_Mgr succeeded

                      INFORM:9/29/2017 8:19:07 AM::120.35:BII4Patrol attempts to connect Console Server </services/PATROL_CSERVER_CSERVER_CLUSTER>...

                      DEBUG:9/29/2017 8:19:07 AM:::In vul_initializeEssPolicy

                      DEBUG:9/29/2017 8:19:07 AM:::Security site policy :SOFTWARE\BMC Software\Patrol\SecurityPolicy_v3.0\SITE

                      DEBUG:9/29/2017 8:19:07 AM:::Security application policy :SOFTWARE\BMC Software\Patrol\SecurityPolicy_v3.0\cc_client

                      DEBUG:9/29/2017 8:19:07 AM::: ESS_Policy dump

                      DEBUG:9/29/2017 8:19:07 AM:::  - bindir           = C:\Program Files\BMC Software\common\security\bin_v3.0\Windows-x86

                      DEBUG:9/29/2017 8:19:07 AM:::  - securityDir      = C:\Program Files\BMC Software\common\security\keys

                      DEBUG:9/29/2017 8:19:07 AM:::Policy 'SOFTWARE\BMC Software\Patrol\SecurityPolicy_v3.0\SITE', 'SOFTWARE\BMC Software\Patrol\SecurityPolicy_v3.0\cc_client' created successfull

                      INFORM:9/29/2017 8:19:07 AM::120.14:Authentication handling succeeded on console server: <PATROL_CSERVER_CSERVER_CLUSTER>

                      ERROR:9/29/2017 8:19:07 AM::120.2023:Error in getting client attributes on class <Config_BII4Patrol>. Path: </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend/Provider/BII4Patrol> Reason: <secure channel not allowed>

                      ERROR:9/29/2017 8:19:07 AM::120.2015:Error in loading client configuration file: <>

                      DEBUG:9/29/2017 8:19:07 AM::120.11:Client submit last disconnect time: <00000007195651.000000:000>

                      INFORM:9/29/2017 8:19:07 AM::120.12:Connecting to CCBackend on path </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend>. Profile name <bmcii4patrol>

                      ERROR:9/29/2017 8:19:07 AM::120.2010:Failed to connect to CCBackend. Reason:</services/PATROL_CSERVER_CSERVER_CLUSTER>

                      ERROR:9/29/2017 8:19:07 AM::120.2040:Execute method <getCserverName> on </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend> failed. Reason:<secure channel not allowed>

                      ERROR:9/29/2017 8:19:07 AM::120.2082:Error in connecting to CELL <DES_PATROL>. Reason:<secure channel not allowed>

                      ERROR:9/29/2017 8:19:07 AM::120.2010:Failed to connect to CCBackend. Reason:<secure channel not allowed>

                      ERROR:9/29/2017 8:19:07 AM::120.2008:BII4Patrol failed to connect to cserver <CSERVER_CLUSTER>. Reason:<general failure>

                      INFORM:9/29/2017 8:19:07 AM::120.5:BII4Patrol exiting...

                      ERROR:9/29/2017 8:19:07 AM::120.2040:Execute method <ccDisconnect> on </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend> failed. Reason:<secure channel not allowed>

                      ERROR:9/29/2017 8:19:12 AM:::System Error:The specified resource type cannot be found in the image file.

                       

                       

                      INFORM:9/29/2017 8:19:12 AM:::

                      INFORM:9/29/2017 8:19:19 AM::120.21:BII4Patrol release OSS and existed

                      ERROR:9/29/2017 8:19:19 AM:::System Error:The specified resource type cannot be found in the image file.

                       

                       

                      INFORM:9/29/2017 8:19:19 AM:::

                       

                      Few days ago i wrote another post about this configuration problem - How to create/migrate Common Connect Client?

                      I think old server has BII4Patrol only. This is old server's BMC_software structure:Pick.JPG

                      From control panel > add or remove programs:

                      Thanks for help!

                       

                      Regards

                      • 9. Re: What do I need to install to migrate from W2003 to W2008?
                        Paulino Gonzalez Rodriguez

                        Hi all,

                         

                        Finally I installed Common Connect and BII4P again. Now Common Connect works fine but BII4P still does not start so, I created a case with BMC.

                         

                        Thanks for support & help!!

                         

                        Regards

                        • 10. Re: What do I need to install to migrate from W2003 to W2008?
                          Oleg Protokolov

                          Paulino, hi!

                           

                          What is the Security Level used in your PATROL environment for PCS, RTserver, BII4Patrol and other components?

                          Check this secure channel not allowed  and your message below

                          ...

                          ERROR:9/29/2017 8:19:07 AM::120.2023:Error in getting client attributes on class <Config_BII4Patrol>. Path: </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend/Provider/BII4Patrol> Reason: <secure channel not allowed>

                           

                           

                          --

                          WBR, Oleg

                          • 11. Re: What do I need to install to migrate from W2003 to W2008?
                            Paulino Gonzalez Rodriguez

                            Hi Oleg,

                             

                            That error was solved (I think it was a problem caused by a wrong installation ... using the installer and metadata incorrectly...)

                             

                            Currently the error that appears when trying to boot BII4P is:

                             

                            ERROR:10/2/2017 6:18:51 PM::120.2011:Opening CC consumer node failed. Please check the status of Management Profile. Reason:<access denied>

                            INFORM:10/2/2017 6:18:51 PM::120.1:BMC Impact Integration for PATROL 7 stopped.

                            INFORM:10/2/2017 6:18:51 PM::120.3:BII4Patrol: Main loop interrupted...

                            INFORM:10/2/2017 6:18:51 PM::120.5:BII4Patrol exiting...

                            STOP! 0-1 _theCosMgr->preDestroy()

                            STOP! 1-1 CosMgr::preDestroy()

                            STOP! 1-2 call disconnectCserver

                            ERROR:10/2/2017 6:18:51 PM::120.2040:Execute method <ccDisconnect> on </services/PATROL_CSERVER_CSERVER_CLUSTER/CCBackend> failed. Reason:<request timed out>

                            ERROR:10/2/2017 6:18:54 PM:::System Error:The specified resource type cannot be found in the image file.

                             

                            Regards

                            • 12. Re: What do I need to install to migrate from W2003 to W2008?
                              Oleg Protokolov

                              Hi

                               

                              Check this file

                              C:\Program Files\BMC Software\common\patrol.d\cconnect.conf

                              It should looks like

                              399.png

                               

                              Also, check the existance of 'bmcii4patrol' Management Profile on PATROL Console Server.

                               

                              --

                              WBR, Oleg

                              • 13. Re: What do I need to install to migrate from W2003 to W2008?
                                Paulino Gonzalez Rodriguez

                                Hi Oleg,

                                 

                                cconnect.conf file has:

                                 

                                defaultAccount = patevent:A0CAF7A5FAA27333BD32FBB9B3326E45

                                 

                                Then I reviewed file C:\Program Files\BMC Software\Common_Connect\etc\bii4p_start.opts, and mprofile parameter was:

                                -mprofile myManagementProfile

                                 

                                I have changed the value by which it appears in the file of the old server:

                                -mprofile bmcii4patrol

                                 

                                I tryed to start BII4Patrol.exe and.................. IT WORKS!!! Service BII4Patrol stays started.

                                 

                                Now I must make the change in the production environment.

                                 

                                Thank you very much

                                 

                                Best regards

                                • 14. Re: What do I need to install to migrate from W2003 to W2008?
                                  Oleg Protokolov

                                  Paulino, hi!

                                   

                                  Glad to hear good news!

                                  If you need help to create Management Profile for BII4Patrol using 'Common Connect Configuration' console, just give a sign!

                                  We using BII4Patrol many many years.

                                  By the way, today I will do same work as you. My collegues asks me about migration BII4Patrol to another server.

                                  Very funny )))

                                   

                                  --

                                  WBR, Oleg