9 Replies Latest reply on Nov 20, 2017 1:57 AM by Abdul Moid Mohammed

    Patch 1 for Remedy Version 9.1 SP3 is Now Available

    John Weigand

      Patch 1 for version 9.1 SP3 (9.1.03.001) is now available for the following products:

      • Remedy Action Request System
      • BMC Atrium CMDB
      • Remedy IT Service Management
      • BMC Service Request Management

       

      BMC Software announces the release of 9.1 SP3 Patch 1BMC Remedy AR System, BMC Atrium CMDB, BMC IT Service Management, and BMC Service Request Management. This patch is available for the Windows, Linux and Solaris platforms. Smart Reporting is only available for Windows and Linux.
      Note: BMC advises all customers on the 9.1 SP3 release to apply this patch.

       

      Patch Highlights


      Remedy Action Request System - This release consolidates HotFixes delivered for BMC Remedy AR System version 9.1 SP3 into a single patch release including various BMC Remedy AR System server, BMC Remedy Mid Tier, and Java Import tool related fixes.

      BMC Atrium CMDB - This release consolidates HotFixes delivered for BMC Atrium Core version 9.1 SP3 into a single patch release including various BMC Atrium CMDB and Atrium Integrator related fixes.

      Remedy IT Service Management - This release consolidates HotFixes delivered for BMC IT Service Management version 9.1 SP3 into a single patch release including various BMC IT Service Management related fixes. The AR System Deployment Management Console must be used to install this patch.

      BMC Service Request Management - This release consolidates HotFixes delivered for BMC Service Request Management version 9.1 SP3 into a single patch release including various BMC Service Request Management related fixes.
      The AR System Deployment Management Console must be used to install this patch.

       

      Note
      You must be on version 9.1 SP3 to apply this patch. This patch includes all fixes delivered for AR 9.1 SP3.

       

      This patch is available for download from the BMC Electronic Product Distribution (EPD) site.

      Best regards,
      John Weigand
      R&D Program Manager, BMC Software