3 Replies Latest reply on Aug 23, 2017 7:10 AM by Carl Wilson

    Query on KA 000133850 : Custom remedy workflow on the Service Broker platform

    Sanket Mhatre

      Hi,

       

      Recently I come across below Knowledge Article.

       

      Issue description : We are having difficulty with custom remedy workflow on the innovation suite platform for MyIT Service Broker

      Solution : Custom Remedy workflow is not supported on the Innovation Suite platform for Service Broker

       

      What does that mean? It's not supported by BMC Support or Something specific which I should  be aware of ? Does any workflow which I create in SB Workflow designer is a custom workflow?

       

      Thanks,

      Sanket