1 Reply Latest reply on Jul 18, 2017 3:49 PM by Jonathan Leighton

    Looking for Remedyforce Developer / BA

    Lava Boyapati

      I am looking for a Remedyforce Developer and Remedyforce BA, below are the details.


      BA with Remedy Force and ITSM skills

      Location- Nashville, TN

      Duration- 12 month


      BA with Remedy Force and ITSM skills.

      Remedyforce Developer

      Location – Nashville, TN

      Duration – Minimum 12 months


      Description of Responsibilities:

      The Remedyforce Consultant's responsibility will involve developing functionality within the systems that may require the use of Visualforce and Apex code.

      The Remedyforce (Apex) Developer will provide subject matter expertise on the BMC Remedyforce tool suite in support of an enterprise wide rollout of an ITIL best practice based ITSM process and tools initiative.  This resource will work with process development and program management team to analyze, design, test, deploy, and support a comprehensive RemedyForce ITSM solution. .

      Skill Set:

      1. 6+ year of experience in the IT
      2. Provide technical subject matter expertise around the following solutions:
        1. BMC Remedyforce suite & ancillary technologies
        2. Service Desk (Incident & Problem Management)
        3. Change Management (Change & Release Management)
        4. Asset Management
        5. CMDB
        6. Service Level Mgt.
        7. Service Request Mgt.
      3. Very familiar with Salesforce Force.com framework, with hands on development experience with APEX and VisualForce.
      4. Minimum of 3+ years’ experience with developing in the RemedyForce environment.
      5. A minimum of one year Apex development experience
      6. Experience  Developing, configuring and integrating Remedyforce solutions
      7. Windows/Linux experience
      8. Remedy performance tuning and optimization
      9. Highly skilled in analyzing business requirements
      10. Excellent customer facing skills
      11. Integration Experience
      12. Strong Apex code and Visualforce experience
      13. Visualforce Pages
      14. Apex Data loader
      15. Apex Programming
      16. Excellent written and verbal communication skills
      17. Experience in Agile development methodology/Scrum




      712-207-2999 / lava.boyapati@synapsisinc.om