0 Replies Latest reply on Jul 12, 2017 4:47 PM by John Weigand

    Remedy AR System 9.1 SP2 Patch 4 is Now Available

    John Weigand

      Remedy AR System 9.1 SP2 Patch 4 (9.1.02.004) is Now Available
      BMC Software announces the release of Remedy AR System 9.1 SP2 Patch 4. It is available for the Windows, Linux and Solaris platforms. Smart Reporting is only available for the Windows and Linux platforms. Please refer to the Note below to determine who should apply this patch.

       

      Patch Highlights
      This release consolidates Hot Fixes delivered for Remedy AR System version 9.1 SP2 into a single patch release including various fixes related to Remedy Mid Tier, Business Time Segment, Definition Import, Email Engine, Web Service, and Smart Reporting.

       

      Note
      Customers on AR 9.1 SP2, AR 9.1 SP2 Patch 1 or AR 9.1 SP2 Patch 2 should apply this patch. This patch includes all fixes delivered in AR 9.1 SP2 Patch 1, Patch 2, and Patch 3.

      Customers on AR 9.1 SP2 Patch 3 should run the Patch 3 Repair Utility and do NOT need to apply this patch.

       

      This patch is available for download from the BMC Electronic Product Distribution (EPD) site.

       

      Best regards,
      John Weigand
      R&D Program Manager, BMC Software