9 Replies Latest reply on Jul 7, 2017 9:58 AM by Saurabh Maheshwari

    Consuming Web Service error - 9130 Read timed out

    Saurabh Maheshwari
      Share This:

      Hi Experts,

       

      We are trying to integrate remedy application with CRM. As part of this integration if remedy ticket is getting resolved then Some values from remedy would pass in CRM using web service.

      For this requirement, I have written filter which is executing when ticket status is resolved.

      But during the execution Error ";nested exception is: java.net.socketTimeoutException: Read timed out (ARERR 9130" is coming. Please provide your inputs to troubleshoot this issue.

       

      ARSystem version 8.1

      ITSM version 8.1

       

      Regards,

      Saurabh