8 Replies Latest reply on Jul 6, 2017 5:40 AM by Shubham Mittal

    No Authentication Token supplied to validate user credentials

    Shubham Mittal

      Hi ,

       

      I am trying to access Platform Manager through https://PM_IP:7070/  but I am getting below error ,

       

      [{

        "cloudClass" : "com.bmc.cloud.model.beans.CloudError",

        "errorAction" : "Troubleshooting information is available in the CLM logs (Needs Administrator Access).",

        "errorCause" : "No Authentication Token supplied to validate user credentials.",

        "errorID" : "BMC-CLMT-11500018",

        "guid" : "17c2d914-89a5-42b2-9d39-b518118463da",

        "hostname" : "10.20.10.22",

        "severity" : "CRITICAL",

        "transactionID" : ""

      }]

       

      Could anyone please suggest me on this.

       

       

      Regards,

      Shubham