5 Replies Latest reply on Aug 23, 2019 4:58 AM by Kokila Vani

    Birt Report 4.6

    Marek Ceizel
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      Hi together,

       

      Is there anybody who managed that Reports created in Birt 4.6 are working in Remedy (9.1). Some procedure to change some libs or whatever.

       

      The stored rptdesign is not so much different. But the 2.5.1 is ULTRA-obsolete

       

      thanks a lot

      Marek

        • 1. Re: Birt Report 4.6
          Scott Hartwick

          Hi Marek,

           

          I see in the new features for Remedy AR System 19.02 is BIRT 4.6 is now supported.

           

          I'm working with 19.02 now and getting ready to test the BIRT 4.6 capabilities.

           

          Scott.

          2 of 2 people found this helpful
          • 2. Re: Birt Report 4.6
            Marek Ceizel

            Hi Scott,

             

            that's great news and I thank you for infoming in this old thread.

            Please write more after you do some testing.

             

            regards

            Marek

            1 of 1 people found this helpful
            • 3. Re: Birt Report 4.6
              Scott Hartwick

              Hi Marek,

               

              I've configured BIRT 4.8 to work with Remedy 19.02 and it is easy to configure in integrate seamlessly!

              Download BIRT 4.8

               

              BMC has updated their documentation on how to Install and Configure BIRT 4.8 and it is simple and clear on how to integrate with BMC Remedy 19.02 Mid-tier!

              Installing the BIRT Report Designer to work with AR System Web reports - Documentation for BMC Remedy Action Request Sys…

               

              Enable BIRT 4.8 to access your BMC Remedy AR System 19.02 data by setting BIRT 4.8 Preferences:

              Enabling BIRT to access your BMC Remedy AR System data by setting BIRT preferences - Documentation for BMC Remedy Action…

               

              Please note: this is a NEW feature with BMC Remedy 19.02 release. I don't see it in the summaries here on 19.02 feature release summaries on here.

               

              Hope this helps!

              Scott.

              4 of 4 people found this helpful
              • 4. Re: Birt Report 4.6
                Marek Ceizel

                best thank you

                • 5. Re: Birt Report 4.6
                  Kokila Vani

                  Hi Scott,

                   

                  Could you please let us know how to integrate BIRT configuration with Mid tier.

                   

                  We had AR system and mid tier in 18.05 version,after our AR system upgarde to 19.02, new web report created is not working and the error message as below,

                   

                   

                  Also we have not upgarded the mid tier to 19.02, it is still in 18.05 version.

                  Wanted to know what are all the plugins and configurations to be corrected in Mid tier side to run successfully.

                   

                  When running reports encounter the error "+ There is no report design object available."

                  org.eclipse.birt.report.exception.ViewerException: There is no report design object available.

                  at org.eclipse.birt.report.context.ViewerAttributeBean.__init(ViewerAttributeBean.java:233)

                  at org.eclipse.birt.report.context.BaseAttributeBean.init(BaseAttributeBean.java:233)

                  at org.eclipse.birt.report.context.ViewerAttributeBean.<init>(ViewerAttributeBean.java:116)

                  at org.eclipse.birt.report.context.BirtContext.__init(BirtContext.java:44)

                  at org.eclipse.birt.report.context.BaseContext.<init>(BaseContext.java:69)

                  at org.eclipse.birt.report.context.BirtContext.<init>(BirtContext.java:30)

                  at org.eclipse.birt.report.servlet.ViewerServlet.__getContext(ViewerServlet.java:150)

                  at com.remedy.arsys.arwebreport.BIRTCustomViewerServlet.doSuperPost(BIRTCustomViewerServlet.java:308)

                  at com.remedy.arsys.arwebreport.BIRTCustomViewerServlet.doPost(BIRTCustomViewerServlet.java:92)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

                  at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                  at org.eclipse.birt.report.servlet.BirtSoapMessageDispatcherServlet.service(BirtSoapMessageDispatcherServlet.java:122)

                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)

                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

                  at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

                  at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:720)

                  at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:466)

                  at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:391)

                  at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:318)

                  at com.remedy.arsys.arwebreport.BirtReportServlet.doRequest(BirtReportServlet.java:442)

                  at com.remedy.arsys.stubs.GoatHttpServlet.postInternal(GoatHttpServlet.java:98)

                  at com.remedy.arsys.stubs.GoatHttpServlet.doPost(GoatHttpServlet.java:62)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)

                  at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)

                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:292)

                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

                  at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

                  at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:240)

                  at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:207)

                  at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:720)

                   

                   

                  Thanks,

                  Vani