3 Replies Latest reply on Feb 26, 2019 1:16 PM by Ali Khoshkar

    BMC Patrol Agent service is not starting on local computer.

    Manoj Kumar
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      Hi,

      I'm unable to restart BMC Patrol Agent service on Local Computer.

      Error 1067: The process terminated unexpectedly.

       

      Which I have done ?

      1: Cross check patrol account & permission.

      2: Patrol Agent patch comparability according to O/S.

      3: Deleted log files from patrol3/log folder.

      4: Checked errs log and found that "Failed to get performance counters. Exiting..." & "ID 102062: I: PatrolAgent terminating"

       

      bmc pa screen shot.PNG

       

      O/S: Windows Server 2012 r2 Standard.

      Patrol Agent Ver:  V9.6.00.1i.

       

       

      I'm waiting for your available reply.