7 Replies Latest reply on Jun 28, 2017 7:07 AM by Robert Flores

    Has Anyone used CMDB for End of Life tracking for hardware/software

    Robert Flores

      Hello community -

       

      This question relates to:

       

      ITSM 9.0.1

      CMDB 9.0.1

      Discovery 11.1.03

       

      We are looking to proactively track when we are approaching or have breached an End of Life state for both hardware and software.  While I know there is a Status value for End of Life on the Custom 2 tab within the various Class forms what we are looking for is a way to track against the exact date when a product will reach its End of Life.  As an example, BMC Discovery is picking up the End of Life date in our system for Apache Tomcat Applicationj Server, EMC PowerPath Server and Microsoft IIS Server that we have identified so far.   However, there does not appear to be an OOTB field or process to track this that we have found yet. Has anyone taken this on before and if so would you be so kind as to share some of your experiences please?

       

      Rob