2 Replies Latest reply on May 31, 2017 10:18 AM by NR Official

    DSO Error: Entry does not exist in Database 302

    Nilesh Sawant
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      Hi All,


      Customer has upgrade from 7.6.04 to 9.1.00.

      No ITSM,Only ARS with custom Applications.


      1. Create&Delete of record works fine on DSO( From source to destination)

      2. Modify of Record (User) does not work, Error Logs Error 302 Entry does not exist in database.

      3. 7.6.04 it was working, after upgrade the modify action does not.

      4. Is there any configuration change in 9.1, which needs to be checked for modify action.



      Please advise.