7 Replies Latest reply on May 25, 2017 2:50 AM by Vikram Reddy

    BMC Remedy MidTier URL is showing up the IP Address of the midtier instead of the Domain name.

    Vikram Reddy
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      BMC Remedy MidTier URL is showing up the IP Address of the midtier instead of the Domain name.

      My BMC Remedy ITSM application URL is as shown below.

      http://xxx.xx.x.xx/arsys/shared/login.jsp

       

      Tried adding the IP Address (Mid Tier ) VS Domain Name in the etc Host File of BMC Remedy MidTier.

      Also added the same in the etc Host File of the BMC Remedy AR Server.

       

      Still its showing up the IP Address in the URL. Need help in sorting out the issue.