1 Reply Latest reply on May 19, 2017 8:41 AM by Andrew Waters

    BMC Discovery returns 'Unable to get the deviceInfo: NoAccessMethod' while Credential Test does work

    Riaan Muller

      Hi

      I can successfully test credentials (SNMP) to a device, but when the discovery run tries it, the result is NoAccess, with Reason = '

      Unable to get the deviceInfo: NoAccessMethod'

      Please help, all these NoAccess reasons makes no sens, as do the 'cannot get MacAddressese' reason - our business owners are starting to distruct the results of the discoveries because of this.

      BMC Discovery v11.1