7 Replies Latest reply on May 22, 2017 11:33 AM by Alvaro Hojas

    Bladelogic LDAP connection time out

    Alvaro Hojas



      I get a time out error connecting to the ldap server when the RBAC sync with Active Directory job runs. I have checked that the ldap server responds on port 389 from the BL app server as well I can do ldap queries on this server with other tools. Any idea why or if there is any log on the app server that could provide me more info to troubleshoot?


      Command execution failed. com.bladelogic.om.infra.app.service.ldap.LdapConnectionException: Could not establish an LDAP connection with "ldap://alvaroserver.pri.com:389".: javax.naming.CommunicationException: UKELLADS001.uk.pri.o2.com:389 [Root exception is java.net.SocketTimeoutException: connect timed out]: java.net.SocketTimeoutException: connect timed out