5 Replies Latest reply on May 19, 2017 12:23 PM by Sidhdesh Punaskar

    In Change Management, approvers are not showing properly the information while selecting All Approvers or Another menu option

    Josue Araujo

      Hi team:

       

      I have many inconsistences with the functionality in the Approvers Table on CHG:Infrastructure Change form.

       

      Scenarie 1: If select All Approvers option, the information related is show:

       

       

      Scenarie 2: If i select Rejected option, the information related is show:

       

      Scenarie 2: If i select Approved option, the information related is show:

       

      The scenarie 1, is a query to a AP:PreviewInfo, AP:PreviewInfo is a vendor form that connect to AP:Signature form, but in signature form, i see this 9 records:

       

      Any comments, if this vendor form appy a filter to query in AP:Signature form?

       

      do yo know what really happens, when i select All Approvers option?

       

      Scenaries 2 and 3, the query is applied on CHG:ChangeAPDetailSignature, i see in this form all records:

      And the information are showed ok, do you know why the querys in Approval Table apply to 2 forms?

       

      Thanks so much.