3 Replies Latest reply on May 19, 2017 10:47 AM by Josue Araujo

    i see many records accumulated in CAI:Events form. (SRM_IN_ APP_REQUEST RESOLVED)

    Josue Araujo
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      Hello Team:

       

      I have many records in CAI:Events Form created as SRM_IN_ APP_REQUEST RESOLVED, i found around of 120.

       

      But when i retry processing, the result was 29 records.

       

      My environment:

       

      ARS and ITSM 9.1.001

      6 ARS Server Group - Linux Red Hat 7.2  - 24 Gb RAM, 8 X 2.1 Ghz

      Thanks to all