10 Replies Latest reply on May 9, 2017 1:03 AM by Sumit Singh

    DB Restore issue

    AVISHEK SHARMA
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      Hi All,

       

      We restored our Remedy DB to 10 before date. But we are able to see the Incidents created recently in SmartIT. When we click on incident to open , we get message " Incident not found".

       

      Why this incidents are shown in SmartIT.

       

      Thanks & Regards,
      Avishek Sharma