1 Reply Latest reply on May 3, 2017 11:37 AM by Mohammad Rehman

    How to restrict Smart Reporting Link from getting displayed to all the users who are having Incident User permission

    Vikram Reddy
      Share This:

      As part of BMC ITSM installation, we have installed the Smart reporting also.

      Smart Reporting Link is not visible to the end users with read permissions. This is very much Ok.

      I have nearly some 10 support group people with Incident, Problem and Change user permissions. Smart Reporting Link is visible to everyone.

      I should limit the Smart reporting link to be visible for only Team leads with Permissions like Incident Master permission. How to achieve this?