2 of 2 people found this helpful
obviously you need to customize and add workflow to launch the report. you need to create report button on console if specific console otherwise on the landing console and add active link to call the report. you can look at this thread and search the community to find similar threads to run the report from console.
1 of 1 people found this helpful
Are you able to do any custom development? If so it wouldn't be too hard to create a display only form and a few active links that would display your report(s) (you could probably give a selection of reports if you wanted). You can show any form in the AR System Customizable Home Page (ARSCHP) so you then you would just create a AR System Home Page Descriptor record to add your form as an option in the ARSCHP. See the following for details: Defining form descriptors - BMC Remedy Action Request System 9.1 - BMC Documentation