2 of 2 people found this helpful
you have to write a plug-in to transform user-id's
1 of 1 people found this helpful
I have written a plugin that allows exactly what you are looking for. It is configurable to allow you to store the transformation anywhere in Remedy that you want and it'll do a lookup based on the value passed to it and you can transform that into any value you would like by storing the from/to values anywhere in Remedy....I hope you find this helpful
thanks for your suggestions, we have just implemented with Kerboros / AR chaining mode. And most of the users having same NT user name as Remedy login id. Few users are have different logins. I hope i may need to write a plugin to get the Remedy Login id from AD or somewhere it stores outside of remedy to authenticate / else have to change those userid to NT user id.
Thanks for the API LJ...! I need to go review this API usage with my requirement. Soon I may contact you for more details, if it fulfils my requirement.