1 Reply Latest reply on Apr 24, 2017 8:40 AM by Ryan Nicosia

    "Print" button on Incident Console,only displays the first INC record as AR report with no next button,when multiple INC records are selecte

    Nilesh Sawant
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      "Print" button on Incident Console,only displays the first INC record as AR report with no next button,when multiple INC records are selected.

       

      1. This works for web, when multiple INC are selected, it will show next button.

      2. In customer env, it opens AR report which displays one single record, with no next button.

      3. Is there possibility that we can display next button when multiple INC's are selected.

       

      ITSM 8.1 sp2.