4 Replies Latest reply on Apr 21, 2017 2:22 AM by Yogeesh Kompa

    Error while running catalog update

    Yogeesh Kompa
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      Hi All,

       

      I am getting "Error executing BLPatchCheck2 (Exit code: 1): Error: 80004005 Could not create the part '.\' of directory '.\': Error 5: Access is denied."  while executing catalog update.

       

      How to fix this error? What is causing this error? Please help.

       

      BSA Version : 8.8.00.362

       

      WarningApr 14, 2017 1:36:07 AMCatalog state is unchanged, Analysis can be performed using this catalog only when Use last successful catalog run is set to Yes under All Operating Systems tab in patch global configurations.
      WarningApr 14, 2017 1:36:07 AMAnalysis will be performed on the basis of last successful catalog state and its parameters.
      InfoApr 14, 2017 12:34:55 AMStarted running the job 'WINDOWS_PATCH_CATALOG_CUJ-2016-11-09 22-14-51-578-0800' with priority 'NORMAL' on application server 'xxxx'(2)
      InfoApr 14, 2017 12:34:57 AMExecuting work item Windows Catalog Patch Metadata Update Work Item on application server: xxxx
      InfoApr 14, 2017 12:34:58 AMCatalog mode is set to Online mode and Depot object processor batch size is set to 300.
      InfoApr 14, 2017 12:34:59 AMUsing patch signature file at location http://xml.shavlik.com/data/oem/BMC-Bladelogic/data/8.0/hf7b.xml
      InfoApr 14, 2017 12:34:59 AMUsing package information file at location http://xml.shavlik.com/data/oem/BMC-Bladelogic/data/8.0/pd5.xml
      InfoApr 14, 2017 12:34:59 AMInitializing
      InfoApr 14, 2017 12:35:31 AMCatalog update progress is 0% completed.
      InfoApr 14, 2017 12:35:31 AMDownloading Content metadata from Shavlik
      InfoApr 14, 2017 12:35:46 AMCatalog update progress is 1% completed. Downloading metadata : 1/2 completed.
      InfoApr 14, 2017 12:36:01 AMCatalog update progress is 2% completed. Downloading metadata : 2/2 completed.
      InfoApr 14, 2017 12:40:30 AMCatalog update progress is 5% completed.
      InfoApr 14, 2017 12:40:30 AMParsing content files
      InfoApr 14, 2017 12:40:42 AMCatalog update progress is 7% completed.
      InfoApr 14, 2017 12:40:50 AMCatalog update progress is 10% completed.
      InfoApr 14, 2017 12:40:56 AMCatalog update progress is 12% completed.
      InfoApr 14, 2017 12:40:56 AMBuilding metadata
      InfoApr 14, 2017 12:40:56 AMUpdating metadata for filters: Product name - Microsoft Windows Server 2012, Language - English; Product name - Microsoft Windows Server 2008, Language - English; Product name - .Net Framework, Language - English; Product name - Internet Explorer, Language - English;
      InfoApr 14, 2017 1:36:07 AMPatches newly added: 0
      InfoApr 14, 2017 1:36:07 AMPatches updated: 0
      InfoApr 14, 2017 1:36:07 AMPatches obsoleted: 0
      InfoApr 14, 2017 1:36:07 AMPatches failed to be process: 0
      InfoApr 14, 2017 1:36:07 AMPatches downloaded: 0
      InfoApr 14, 2017 1:36:07 AMPatches failed to be downloaded: 0
      InfoApr 14, 2017 1:36:07 AMPatches with invalid/deprecated urls: 0
      InfoApr 14, 2017 1:36:07 AMReferrers newly added: 0
      InfoApr 14, 2017 1:36:07 AMReferrers updated: 0
      InfoApr 14, 2017 1:36:07 AMReferrers obsoleted: 0
      InfoApr 14, 2017 1:36:07 AMReferrers failed to be process: 0
      InfoApr 14, 2017 1:36:07 AMCatalog update progress is completed.
      ErrorApr 14, 2017 1:36:06 AMError occur: Level: FAILURE

      Type: EXECUTION_ERROR

      Message: Error executing BLPatchCheck2 (Exit code: 1): Error: 80004005 Could not create the part '.\' of directory '.\': Error 5: Access is denied.

       

       

      ErrorApr 14, 2017 1:36:07 AMThe job WINDOWS_PATCH_CATALOG_CUJ-2016-11-09 22-14-51-578-0800' has failed

       

      Regards,

      Yogeesh