2 Replies Latest reply on Apr 20, 2017 12:21 AM by AVISHEK SHARMA

    SRM Approval Based on CI

    AVISHEK SHARMA
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      Hi Team,

       

      I have a requirement where i want to trigger approval on basis of CI.

       

      Suppose selected CI "ABC" is "Supported BY" by 3 Support Groups "X","Y", and "Z". THen approval should be triggered to 3 Support Groups.

      If selected CI has 4 Support Group relationship as "supported By" then approval should be triggered to all 4 support groups.

       

      How can this be achieved BMC SRM.